Here at Double D Creative (“WE”), we take your privacy seriously and are committed to maintaining the trust and confidence of our visitors to our website. Here you’ll find information on how we treat data that we collect from visitors to our website, when someone submits a contact form and how we process leads and client information.
Your Personal Data – What is it?
Personal data relates to a living individual who can be identified from that data.
Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (GDPR).
Visitors to Our Website
When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.
We collect information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry and exit points and the number of page views).
We do this to find out things such as the number of visitors to the various parts of the site.
This information is only processed in a way that does not identify anyone.
We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.
You can find more information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
When You Contact Us Via Our Forms
Our website has forms built using Gravity Forms and Avada Forms. When you use our contact forms the information submitted is emailed to us so that we can correspond with you. Your personal data will be stored in the website’s database. Form data from Gravity Forms is encrypted with the Gravity Forms Encrypted Fields plugin before it is saved to the database. We store your data on our website database so that if an email doesn't get through we can check the website and access the request to ensure we don't miss any enquiries or leads. Your data stored on the website database will automatically be deleted after 12 months.
Our website has HTTPS encryption via a Let's Encrypt SSL certificate to ensure any data passed between your browser and the webserver (where this website is hosted) is encrypted. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
This website and its database are automatically backed up every day using a third party service ManageWP. Backups are stored for 90 days in the EU Region.
We currently don't utilise a mailing list or send any newsletters.
Our accounting, quoting and invoicing is all processed via FreeAgent. If you are a client we will store your name, contact information (phone number, email addresses, billing address) and company name so we can process invoices and quotes for you. All data stored on FreeAgent is secure. FreeAgent are fully GDPR compliant. Your data on FreeAgent will be kept for the duration we are running the business.
Dropbox & OneDrive
We may keep excel spreadsheets with clients personal data in Dropbox or OneDrive. We utilise excel spreadsheets for print management and reseller projects so we can see what clients utilise our services. All excel spreadsheets are password protected. All data stored on Dropbox and OneDrive is secure. Dropbox and OneDrive are fully GDPR compliant. Your data on Dropbox and OneDrive will be kept for the duration we are running the business.
Change of Ownership
Information about Users and Visitors, including personal data, may be disclosed and otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets and only if the recipient of the User or Visitor Data commits to a privacy notice that has terms substantially consistent with this privacy notice.
Client data may be physically or electronically transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, for the sole purpose of continuing the operation of the Service, and only if the recipient of the client data commits to a privacy notice that has terms substantially consistent with this privacy notice.
Links to Other Web Sites
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this privacy notice, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
Cookies are small text files that store information on your hard drive or browser which means that we can recognise that you have visited our website.
They make it easier for you to maintain your preferences on our website.
A cookie often includes a randomly generated number which is stored on your device. Many cookies are automatically deleted after you finish using the website.
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission.
Any cookies that may be used on this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Chrome, you can block or allow all cookies by default. On your computer, open Chrome. At the top right, click ‘More Settings’, then under 'Privacy and security', click Cookies and other site data and select an option.
Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
Types of cookies that may be used during your visit to the website are listed below:
|Cookie Name||Expiration||What It Does|
|_ga||2 years||Used to distinguish unique users by assigning a randomly generated number as a client identifier.|
|_gid||24 hours||Used to distinguish users.|
|_gat||1 minute||Used to throttle request rate. More info.|
|privacy_embeds||30 Days||Used to manage third party content.|
Third Party Embeds
Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 26/03/21.
How to contact us about your personal data or this privacy notice
The data controller is Double D Creative, Registration Number ZA000346.